Offering a solution to your challenges
We work across four main areas:
Sales
Marketing
Revenue Management
Leisure Groups
Online Profile Management
We ensure that your property is accurately represented online through compelling content, consistent images, clear, unique selling points and a consistent tone of voice. A good first impression always aids conversion.
Sales Manager
We account manage your corporate accounts, RFP’s through to finding, developing and re-negotiating LNR’s. We look at partnerships and build relationships with DMO’s, agency sales and tourist attractions. We can offer research, competitor visits and analysis through to speaking to local businesses and hosting FAM Trips.
Software Integration
We streamline processes and investigate the integration of your existing systems. We evaluate your technological needs and research and shortlist products to support your need areas. We develop and renegotiate existing contracts to make them work harder. We lead new technology rollouts, plus build rates, tweak mapping, and help with other system constraints.
Revenue Management
Optimise pricing to maximise revenue and stay competitive in the market. We analyse source markets, lead times, and pickup to capitalise on the booking demand.
We drive sales at the right price and at the right time. Additionally, we provide daily reporting and analysis to inform decision-making.
Online Travel Agents
We guide on using online travel agencies (OTAs) effectively, including optimising commission structures and leveraging OTA tools to reach more customers. Do you know how much a Booking.com guest spends vs a Mr & Mrs Smith guest vs the cost of acquisition?
Image Enhancement
We offer support in refreshing and enhancing your property images through photography and videography. Whether it’s a particular focus or a full shoot needed, we have experience in this area.
Review Management
We can respond to and manage your reviews plus analyse the common themes to help improve the overall guest experience and perception of your property.
Leisure Groups
For properties with 28 or more rooms, we offer specialised support in the travel trade market to negotiate and secure leisure group bookings to tap into that base business. From domestic to inbound markets we have the contacts and skills to introduce that business.
Sales Research
We analyse the sources and behaviours of your customers to inform targeted marketing strategies. We identify potential partnerships with local attractions, associations and businesses and uncover emerging markets in your area. We can also support you with mailshots and data analysis.
Exhibition Support
With our vast experience in showcasing at major events like WTM, BTTS, HIS, ITB (and more!), we will represent your business and establish connections for you. Whether you want to exhibit or you want us to walk the show, you can depend on us to market your property with a professional approach, freeing up your team to focus on their core responsibilities.