Offering a solution to your challenges
We work across four main areas:
Sales
Marketing
Revenue Management
Leisure Groups
Online Profile Management
We ensure that your property is accurately represented online through compelling content, consistent images, clear unique selling points and FAQs. This seamless guest experience encourages them to book your property.
Sales Manager
Do you need interim cover while you recruit that superstar candidate? Maybe you are a smaller property that doesn’t require a full-time Sales Manager? If so, we can Account Manage your corporate accounts, RFP’s through re-negotiating and devising your pricing strategy.
Software Integration
We help streamline processes by integrating your systems and evaluating your technological needs. This includes renegotiating contracts, and sourcing and implementing new technology solutions as needed.
Revenue Management
Optimise pricing to maximise revenue and stay competitive in the market. We analyse source markets, lead times, and pickup to capitalise on the booking demand.
We drive sales at the right price and at the right time. Additionally, we provide daily reporting and analysis to inform decision-making.
Online Travel Agents
We guide on using online travel agencies (OTAs) effectively, including optimising commission structures and leveraging OTA tools to reach more customers. Do you know how much a Booking.com guest spends vs a Mr & Mrs Smith guest vs the cost of acquisition?
Image Enhancement
We offer support in refreshing and enhancing your property images through photography and videography. Whether it’s a particular focus or a full shoot needed, we have experience in this area.
Review Management
We can respond to and manage your reviews plus analyse the common themes to help improve the overall guest experience and perception of your property.
Leisure Groups
For properties with 28 or more rooms, we offer specialised support in the travel trade market to negotiate and secure leisure group bookings to tap into that base business. From domestic to inbound markets we have the contacts and skills to introduce that business.
Sales Research
We analyse the sources and behaviours of your customers to inform targeted marketing strategies. We identify potential partnerships with local attractions, associations and businesses and uncover emerging markets in your area. We can also support you with mailshots and data analysis.
Exhibition Support
With our vast experience in showcasing at major events like WTM, BTTS, HIS, ITB (and more!), we will represent your business and establish connections for you. Whether you want to exhibit or you want us to walk the show, you can depend on us to market your property with a professional approach, freeing up your team to focus on their core responsibilities.